Increasing Memory Care Census

Smart, Strategic Growth

The Carrington – Lincolnwood, IL

The Challenge

With flagging occupancy in their memory care neighborhood, our client partner was in need of quality health care leads. Because a move to memory care is often triggered by an event – perhaps a senior’s family discovers their loved one is getting lost when out and about or can no longer manage safely at home – awareness of a community’s higher levels of care is imperative before we can even convert qualified seniors to lead status.

Work Performed

The Angell Marketing Solution

Educating Prospects Brings Awareness

When the community has a strong dementia program, awareness efforts that involve educating the public about topics around health and wellness can do double duty: setting the community up as a viable choice for memory care and positioning the community as a thought leader in the care space.

With an approach that put all agency subject matter experts in the room with the community’s team, Angell Marketing and the client determined step one was promoting a senior health and wellness fair on campus with a targeted direct mail. Sharing nutrition information, health screenings, caregiver resources and advanced care education at an on-campus event allowed the community to showcase their expertise and higher levels of care.

Direct Mail & Web Channels

We also designed an awareness direct mail piece, highlighting assisted living and memory care. The messaging called out support services and educational opportunities for those caring for someone with dementia, emphasizing that the community can care for your loved one and also be your go-to resource for all things memory care.

We adjusted PPC strategy and created and deployed an eblast that mirrored the awareness direct mail.

The Results

Want more insight into the tactics, tools and strategies we deployed to garner a steady increase in memory care occupancy at the community? We’re happy to share all the details with you.

Get to know us

We think you’ll like us. Our clients will tell you they do. They’ll also tell you they like the results we get them.