Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing services, advertising solutions and sales-management consulting for senior living communities across the country. Angell’s client service teams – including its Senior Account Executives – lead the effort to create lead-generating, lead-nurturing, and awareness-building campaigns. Our team is committed to serving our clients and dedicated to helping seniors live better in retirement. We’re looking for talented individuals to join our team and grow with us.

The Senior Account Executive is responsible for growing company revenue by effectively managing multiple existing customer accounts and successfully onboarding new clients.

Functional Responsibilities:

Client Service

• Effectively and successfully manage multiple client accounts, ensuring they are on-strategy and on-budget
• Serve as day-to-day lead on accounts and client correspondence and related requests
• Manage account projects and regularly make recommendations to improve performance
• Initiate collaborative process with internal department to launch creative, copy, media, production and digital execution
• Develop client estimates and invoices in a timely manner and gain approvals on budget and materials prior to execution
• Draft and provide client with weekly performance updates and present results throughout the year

Project Management

• Oversee implementation of the annual strategic plan
• Manage performance of the plan
• Review and and/or approve content and creative in project management system
• Continuously track and document changes in marketing/communications plan and budget
• Oversee review of all client-facing materials and proofreading prior to submission to client

Collaboration  

• Lead and drive collaboration, internally and externally with design and content contributors
• Seamlessly manage external vendors
• Engage additional team for support, ideation or collaboration when needed

Strategy

• Lead development of strategic plan with supervisor support and collaboration
• Develop successful and measurable plans
• Monitor effectiveness of plan and campaign
• Make recommendations for improvement or enhancements throughout the year
• Monitor relevant industry news and trends
• Immerse yourself in senior living and the nuances that come with marketing the business

Team Training and Nurturing

• Mentor more junior-level employees in their training and growth
• Assist in onboarding new employees
• Participate in employee events and celebrations
• Volunteer to serve on employee committees

Requirements:

• Bachelor’s Degree (preferably in Marketing and Communications, or related field)
• 5-8 years advertising agency experience, or relevant client-side marketing experience
• Computer skills necessary, especially with Microsoft Office programs
• In-depth knowledge of marketing and advertising methods and tactics
• Excellent communication skills – written and verbal
• Efficient multi-tasking, management of priorities, high attention to detail
• Well organized, problem-solver and can-do, positive attitude with team-player mentality
• Sense of ownership and pride in your performance and its impact on company’s success
• Ability to work in Phoenix office preferred (hybrid model)

This position reports directly to the Director of Client Services.

Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing services, advertising and sales-management consulting for senior living communities across the country. Angell’s client service teams – including its Assistant Account Executives – lead the effort to create lead-generating, lead-nurturing, and awareness-building advertising campaigns to meet the goals of our clients. Our team is committed to serving our clients and dedicated to helping seniors live better in retirement. Collectively, we have deep experience in senior living marketing and creative. And we’re looking for talented individuals to join our team and grow with us.

Functional Responsibilities:

Client Service Support

• Serve as liaison and sometimes lead for client relationship, managing frequent and ongoing communication with clients
• Prepare status reports and lead regularly scheduled calls with clients
• Manage client requests
• Examine clients’ industry and business activities and suggest appropriate solutions

Project Management

• Learn and eventually train others in the use of the agency’s project management system
• Oversee projects through project management system
• Initiate projects with creative brief and kickoff meetings
• Manage project deadlines, checking in regularly with the creative team and agency partners on progress
• Assist in the management of client budgets

Collaboration  

• Act as point person on work from creative, content and digital teams
• Delegate tasks to supporting team members, freelancers and agency vendor partners
• Participate in ideation for events, mailers and content, following the lead of agency Creative Director
• Work with creative team to present concepts to clients, explaining strategy and approach
• Convey client feedback to creative team in a respectful, efficient manner, working always to provide the client with exceptional work that gets results

Strategy  

• Provide strategic direction at the onset of each project
• Lead development and execution of overall strategy and plan for fiscal year with collaborative support from team and supervisor
• Create client presentations and reports demonstrating results, with the expectation of providing insights and next steps
• Conducts appropriate research to support new business development projects

Team Training and Nurturing

• Provide opportunities for AAEs to grow in their roles, learn new tasks and provide mentorship
• Approach work with a positive attitude, advocating for teammates and clients alike

Preferred Requirements:

• Bachelor’s Degree (preferably in Marketing and Communications, Advertising or related field)
• 3-5 years advertising agency experience, or relevant client-side marketing experience
• In-depth knowledge of marketing and advertising methods and tactics
• Proficiency with Microsoft Office suite of programs
• Excellent communication skills – written and verbal
• Efficient multi-tasking, management of priorities, high attention to detail
• Well organized, problem-solver and can-do mentality
• Sense of ownership and pride in your performance and its impact on agency and client success
• Ability to work in Phoenix office preferred (hybrid work-week model)

This position reports directly to Account Executive.

Overview

Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing services, advertising and sales-management consulting for senior living communities across the country. Angell’s client service teams – including its Assistant Account Executives – lead the effort to create lead-generating, lead-nurturing, and awareness-building advertising campaigns to meet the goals of our clients. Our team is committed to serving our clients and dedicated to helping seniors live better in retirement. Collectively, we have deep experience in senior living marketing and creative. And we’re looking for talented individuals to join our team and grow with us.

Functional Responsibilities:

Client Service Support

• Support client service team and Account Executives on multiple clients and projects
• Prepare for and take notes during client calls to translate client needs to internal/creative team
• Work with digital team to pull reports demonstrating client results
• Manage client files and records
• Provide support and coordination for special events, from research to execution and post-event analysis
• Proofread various documents, press-proofs and materials
• Manage direct mail lists
• Manage minor website updates/additions

Collaboration

• Fully understand the roles of each department in the agency and how they best communicate, while supporting campaign preparation, scheduling, execution and performance

Communication

• Communicate regularly with Account Executive on multiple client accounts, providing status updates and approaching deadlines
• Write creative briefs, agendas, notes and emails
• Collaborate and communicate with internal and external departments such as digital, print, content and design, among others

Project Management

• Responsible for learning and mastering agency processes
• Request vendor estimates
• Manage client feedback, flow and tasks through project management system
• Collaborate with internal and external teams to execute projects on time and on budget
• Coordinate with Traffic Manager to request schedules/jobs

Strategic Planning Support

• Create charts, maps and lists for annual strategic plans
• Support leadership team with new business development research, information compilation and proofreading

Team Nurturing

• Approach work with a positive attitude, advocating for teammates and clients alike

Requirements:

• Bachelor’s Degree (preferably in Marketing and Communications, Advertising or related field)
• 1-2 years advertising agency experience, or relevant onsite marketing experience preferred but not required
• Computer skills necessary, especially with Microsoft Office suite of programs
• Knowledge of marketing and advertising methods and tactics
• Excellent communication skills – written and verbal
• Efficient multi-tasking, management of priorities, high attention to detail
• Well organized, problem-solver and can-do, positive attitude and team player mentality
• Sense of ownership and pride in your performance and its impact on agency and client success
• Ability to work in Phoenix office (hybrid work-week model)

This position reports directly to Account Executive.

Overview

The senior art director at Angell Marketing is responsible for both overseeing and executing on print and digital design – providing direction for and working alongside freelance creatives, including art directors, graphic designers (print and digital), as well as photographers and videographers where appropriate – all in their effort to reflect the creative vision for developing, established and expanding senior living communities across the country. The senior art director is actively involved in advocating for each client’s cohesive brand visual and market positioning.

Functional Responsibilities:

• Responsible for the overall quality of work produced by print and digital designers.
• Exhibits leadership by actively participating in creative kick-off meetings, brainstorming sessions with client service, designers and writers.
• Brings targeted questions and provides input and guidance in all meetings and creative discussions, leaving these conversations with clear next steps.
• Stays up to date on industry trends and shifting communication styles for our target audience: seniors.
• Serves as a guide to conceptual thinking, but also has the ability to help with overall workflow, especially as it relates to complex projects (integrated print campaigns, website design and video production).
• Is a project management pro – checking on the status of projects within the agency’s project management system, regularly touching base with freelance and on-staff designers to gauge project advancement and updating client service teams.
• Works closely with each client service team to ensure quality of designed work is maintained and brand standards are being followed.
• Provides input on design-in-progress when client service or clients question the direction chosen by the designer – in other words, helps interpret and then redirect or defend design work.
• Gives feedback on photography, helping choose photos for design projects.
• Gives feedback on videography, helping determine successful end product.
• Helps determine efficacy of process as it pertains to moving design projects from conception to completion.
• Remains actively involved in hiring and training print and digital design staff. Identifies and trains freelance talent, as well.
• Participates in clients’ annual planning, reviewing work-in-total for the prior year and making specific recommendations for design as it relates to goals for the coming fiscal year.
• Guides the agency marketing and self-promotion efforts.
• This role requires self-determination, initiative and a positive attitude, with a particular focus on the following traits/skills:
  o  Coordination
  o  Creativity
  o  Vision
  o  Enthusiasm for the work
  o  Dedication to the goals of the client service team
  o  Commitment to the client’s established brand

Requirements:

• A degree in graphic design, visual communication or a related subject, or equivalent professional experience.
• 10 or more years of experience as a graphic designer or art director.
• Proficiency in all Adobe Creative Cloud design programs, including Illustrator, InDesign, Photoshop, Lightroom, and willingness to stay abreast of emerging programs.
• Ability to work with clients to understand detailed requirements and determine a creative vision that matches client briefs.
• Knowledge of senior living and the needs and desires of seniors from both an emotional and visual design language – OR transferable experience and a willingness to learn about this audience.
• Excellent interpersonal skills to clearly and effectively communicate the creative vision, concepts, ideas and solutions.
• Ability to work quickly, even when faced with new challenges.
• Ability to work effectively in a team setting, including synthesizing abstract ideas into effective tactics.
• Open to giving and receiving feedback and constructive criticism.

This position reports directly to the Creative Director.