Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing
services, advertising solutions and sales-management consulting for senior living communities across
the country. Angell’s client service teams – including its Senior Account Executives – lead the effort to
create lead-generating, lead-nurturing, and awareness-building campaigns. Our team is committed to
serving our clients and dedicated to helping seniors live better in retirement. We’re looking for talented
individuals to join our team and grow with us.

The Senior Account Executive is responsible for growing company revenue by effectively managing
multiple existing customer accounts and successfully onboarding new clients.

Functional Responsibilities:

Client Service

● Effectively and successfully manage multiple client accounts, ensuring they are on-strategy and
on-budget

● Serve as day-to-day lead on accounts and client correspondence and related requests

● Manage account projects and regularly make recommendations to improve performance

● Initiate collaborative process with internal department to launch creative, copy, media,
production and digital execution

● Develop client estimates and invoices in a timely manner and gain approvals on budget and
materials prior to execution

● Draft and provide client with weekly performance updates and present results throughout the
year

Project Management

● Oversee implementation of the annual strategic plan

● Manage performance of the plan

● Review and and/or approve content and creative in project management system

● Continuously track and document changes in marketing/communications plan and budget

● Oversee review of all client-facing materials and proofreading prior to submission to client
Collaboration

● Lead and drive collaboration, internally and externally with design and content contributors

● Seamlessly manage external vendors

● Engage additional team for support, ideation or collaboration when needed

Strategy

● Lead development of strategic plan with supervisor support and collaboration

● Develop successful and measurable plans

● Monitor effectiveness of plan and campaign

● Make recommendations for improvement or enhancements throughout the year

● Monitor relevant industry news and trends

● Immerse yourself in senior living and the nuances that come with marketing the business

Team Training and Nurturing

● Mentor more junior-level employees in their training and growth

● Assist in onboarding new employees

● Participate in employee events and celebrations

● Volunteer to serve on employee committees

Requirements:

● Bachelor’s Degree (preferably in Marketing and Communications, or related field)

● 5-8 years advertising agency experience, or relevant client-side marketing experience

● Computer skills necessary, especially with Microsoft Office programs

● In-depth knowledge of marketing and advertising methods and tactics

● Excellent communication skills – written and verbal

● Efficient multi-tasking, management of priorities, high attention to detail

● Well organized, problem-solver and can-do, positive attitude with team-player mentality

● Sense of ownership and pride in your performance and its impact on company’s success

● Ability to work in Phoenix office preferred (hybrid model)

Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing services, advertising and sales-management consulting for senior living communities across the country. Angell’s client service teams – including its Assistant Account Executives – lead the effort to create lead-generating, lead-nurturing, and awareness-building advertising campaigns to meet the goals of our clients. Our team is committed to serving our clients and dedicated to helping seniors live better in retirement. Collectively, we have deep experience in senior living marketing and creative. And we’re looking for talented individuals to join our team and grow with us.

Functional Responsibilities:

Client Service Support

• Support client service team and Account Executives on multiple clients and projects
• Prepare for and take notes during client calls to translate client needs to internal/creative team
• Work with digital team to pull reports demonstrating client results
• Manage client files and records
• Provide support and coordination for special events, from research to execution and post-event analysis
• Proofread various documents, press-proofs and materials
• Manage direct mail lists
• Manage minor website updates/additions

Collaboration

• Fully understand the roles of each department in the agency and how they best communicate, while supporting campaign preparation, scheduling, execution and performance

Communication

• Communicate regularly with Account Executive on multiple client accounts, providing status updates and approaching deadlines
• Write creative briefs, agendas, notes and emails
• Collaborate and communicate with internal and external departments such as digital, print, content and design, among others

Project Management

• Responsible for learning and mastering agency processes
• Request vendor estimates
• Manage client feedback, flow and tasks through project management system
• Collaborate with internal and external teams to execute projects on time and on budget
• Coordinate with Traffic Manager to request schedules/jobs

Strategic Planning Support

• Create charts, maps and lists for annual strategic plans
• Support leadership team with new business development research, information compilation and proofreading

Team Nurturing

• Approach work with a positive attitude, advocating for teammates and clients alike

Requirements:

• Bachelor’s Degree (preferably in Marketing and Communications, Advertising or related field)
• 1-2 years advertising agency experience, or relevant onsite marketing experience preferred but not required
• Computer skills necessary, especially with Microsoft Office suite of programs
• Knowledge of marketing and advertising methods and tactics
• Excellent communication skills – written and verbal
• Efficient multi-tasking, management of priorities, high attention to detail
• Well organized, problem-solver and can-do, positive attitude and team player mentality
• Sense of ownership and pride in your performance and its impact on agency and client success
• Ability to work in Phoenix office (hybrid work-week model)

This position reports directly to Account Executive.

Overview

Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing services, advertising and sales-management consulting for senior living communities across the country. Angell’s creative team – including its art directors – is responsible for executing on all design projects across every media channel to create lead generating, lead-nurturing, and awareness-building advertising campaigns to meet the goals of our clients. Our team is committed to serving our clients and dedicated to helping seniors live better in retirement. Collectively, we have deep experience in senior living marketing and creative. And we’re looking for talented individuals to join our team and grow with us.

The art director is the primary designer at Angell Marketing and is assigned to both client projects and Angell Marketing projects as needed. The art director is actively involved in advocating for each client’s cohesive brand visual and market positioning. They are responsible for conceptualizing and executing creative visual concepts that align with our clients’ brand objectives. The role involves both hands-on design work and strategic thinking to ensure our campaigns are visually impactful and effectively communicate our clients’ messages.

Functional Responsibilities:

Creative

• Produce high-quality, original designs for a wide range of marketing materials, including direct mail, collateral, print ads, digital assets, social media content, and more
• Actively participate in creative kick-off meetings and brainstorming sessions and offer proactive ideas that push our agency and clients ahead of the competition
• Give feedback on photography, helping choose photos for design projects
• Stay up to date on industry trends and shifting communication styles for our target audience: seniors

Collaboration

• Work closely with copywriters and other team members to bring creative concepts to life while meeting project deadlines
• Work closely with creative director(s) to ensure quality of designed work is maintained and brand standards are followed
• Work with clients and client services team to understand detailed visual requirements
• Provide input on design-in-progress when client service or clients question the direction to help interpret and redirect/defend design work
• Serve as a guide to visual thinking, but also help with overall workflow as needed to ensure our processes are efficient and aren’t missing vital steps
• Work with printers and other vendors to bring new options to the table and to ensure quality, on-time delivery of every project

Communication

• Bring targeted questions and provide input and guidance in all meetings and creative discussions, leaving these conversations with clear next steps
• Present and explain design concepts to clients, as needed, incorporating their feedback and making revisions as necessary to meet their expectations

Strategic Planning Support

• Participate in clients’ annual planning, reviewing the prior year’s work and making specific recommendations for design to meet goals for coming fiscal year

Team Nurturing

• Approach work with a positive attitude, advocating for teammates and clients alike

Preferred Requirements:

• A degree in graphic design, visual communication or a related subject, or equivalent professional experience
• 10 or more years of experience as a graphic designer or art director
• Exceptional portfolio showcasing a range of work
• Proficiency in all Adobe Creative Cloud design programs, including Illustrator, InDesign, Photoshop, Lightroom, and willingness to stay abreast of emerging programs
• Strong conceptual thinking and problem-solving skills
• Ability to work effectively in a fast-paced, deadline-driven environment
• Knowledge of senior living and the needs and desires of seniors from both an emotional and visual design language – OR transferable experience and a willingness to learn about this audience
• Excellent interpersonal skills to communicate the creative vision, concepts, ideas and solutions clearly and effectively
• Ability to work quickly, even when faced with new challenges
• Ability to work effectively in a team setting, including synthesizing abstract ideas into effective tactics
• Ability to be client facing and present work
• Ability to travel to home office on a quarterly basis or as needed

This position reports directly to Angell Marketing’s Senior Creative Director.