Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing
services, advertising solutions and sales-management consulting for senior living communities across
the country. Angell’s client service teams – including its Senior Account Executives – lead the effort to
create lead-generating, lead-nurturing, and awareness-building campaigns. Our team is committed to
serving our clients and dedicated to helping seniors live better in retirement. We’re looking for talented
individuals to join our team and grow with us.

The Senior Account Executive is responsible for growing company revenue by effectively managing
multiple existing customer accounts and successfully onboarding new clients.

Functional Responsibilities:

Client Service

● Effectively and successfully manage multiple client accounts, ensuring they are on-strategy and
on-budget

● Serve as day-to-day lead on accounts and client correspondence and related requests

● Manage account projects and regularly make recommendations to improve performance

● Initiate collaborative process with internal department to launch creative, copy, media,
production and digital execution

● Develop client estimates and invoices in a timely manner and gain approvals on budget and
materials prior to execution

● Draft and provide client with weekly performance updates and present results throughout the
year

Project Management

● Oversee implementation of the annual strategic plan

● Manage performance of the plan

● Review and and/or approve content and creative in project management system

● Continuously track and document changes in marketing/communications plan and budget

● Oversee review of all client-facing materials and proofreading prior to submission to client
Collaboration

● Lead and drive collaboration, internally and externally with design and content contributors

● Seamlessly manage external vendors

● Engage additional team for support, ideation or collaboration when needed

Strategy

● Lead development of strategic plan with supervisor support and collaboration

● Develop successful and measurable plans

● Monitor effectiveness of plan and campaign

● Make recommendations for improvement or enhancements throughout the year

● Monitor relevant industry news and trends

● Immerse yourself in senior living and the nuances that come with marketing the business

Team Training and Nurturing

● Mentor more junior-level employees in their training and growth

● Assist in onboarding new employees

● Participate in employee events and celebrations

● Volunteer to serve on employee committees

Requirements:

● Bachelor’s Degree (preferably in Marketing and Communications, or related field)

● 5-8 years advertising agency experience, or relevant client-side marketing experience

● Computer skills necessary, especially with Microsoft Office programs

● In-depth knowledge of marketing and advertising methods and tactics

● Excellent communication skills – written and verbal

● Efficient multi-tasking, management of priorities, high attention to detail

● Well organized, problem-solver and can-do, positive attitude with team-player mentality

● Sense of ownership and pride in your performance and its impact on company’s success

● Ability to work in Phoenix office preferred (hybrid model)

Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing services, advertising and sales-management consulting for senior living communities across the country. Angell’s client service teams – including its Assistant Account Executives – lead the effort to create lead-generating, lead-nurturing, and awareness-building advertising campaigns to meet the goals of our clients. Our team is committed to serving our clients and dedicated to helping seniors live better in retirement. Collectively, we have deep experience in senior living marketing and creative. And we’re looking for talented individuals to join our team and grow with us.

Functional Responsibilities:

Client Service Support

• Serve as liaison and sometimes lead for client relationship, managing frequent and ongoing communication with clients
• Prepare status reports and lead regularly scheduled calls with clients
• Manage client requests
• Examine clients’ industry and business activities and suggest appropriate solutions

Project Management

• Learn and eventually train others in the use of the agency’s project management system
• Oversee projects through project management system
• Initiate projects with creative brief and kickoff meetings
• Manage project deadlines, checking in regularly with the creative team and agency partners on progress
• Assist in the management of client budgets

Collaboration  

• Act as point person on work from creative, content and digital teams
• Delegate tasks to supporting team members, freelancers and agency vendor partners
• Participate in ideation for events, mailers and content, following the lead of agency Creative Director
• Work with creative team to present concepts to clients, explaining strategy and approach
• Convey client feedback to creative team in a respectful, efficient manner, working always to provide the client with exceptional work that gets results

Strategy  

• Provide strategic direction at the onset of each project
• Lead development and execution of overall strategy and plan for fiscal year with collaborative support from team and supervisor
• Create client presentations and reports demonstrating results, with the expectation of providing insights and next steps
• Conducts appropriate research to support new business development projects

Team Training and Nurturing

• Provide opportunities for AAEs to grow in their roles, learn new tasks and provide mentorship
• Approach work with a positive attitude, advocating for teammates and clients alike

Preferred Requirements:

• Bachelor’s Degree (preferably in Marketing and Communications, Advertising or related field)
• 3-5 years advertising agency experience, or relevant client-side marketing experience
• In-depth knowledge of marketing and advertising methods and tactics
• Proficiency with Microsoft Office suite of programs
• Excellent communication skills – written and verbal
• Efficient multi-tasking, management of priorities, high attention to detail
• Well organized, problem-solver and can-do mentality
• Sense of ownership and pride in your performance and its impact on agency and client success
• Ability to work in Phoenix office preferred (hybrid work-week model)

Phoenix-based Angell Marketing is an award-winning, full-service agency that provides marketing services, advertising and sales-management consulting for senior living communities across the country. Angell’s client service teams – including its Assistant Account Executives – lead the effort to create lead-generating, lead-nurturing, and awareness-building advertising campaigns to meet the goals of our clients. Our team is committed to serving our clients and dedicated to helping seniors live better in retirement. Collectively, we have deep experience in senior living marketing and creative. And we’re looking for talented individuals to join our team and grow with us.

Functional Responsibilities:

Client Service Support

• Support client service team and Account Executives on multiple clients and projects
• Prepare for and take notes during client calls to translate client needs to internal/creative team
• Work with digital team to pull reports demonstrating client results
• Manage client files and records
• Provide support and coordination for special events, from research to execution and post-event analysis
• Proofread various documents, press-proofs and materials
• Manage direct mail lists
• Manage minor website updates/additions

Collaboration

• Fully understand the roles of each department in the agency and how they best communicate, while supporting campaign preparation, scheduling, execution and performance

Communication

• Communicate regularly with Account Executive on multiple client accounts, providing status updates and approaching deadlines
• Write creative briefs, agendas, notes and emails
• Collaborate and communicate with internal and external departments such as digital, print, content and design, among others

Project Management

• Responsible for learning and mastering agency processes
• Request vendor estimates
• Manage client feedback, flow and tasks through project management system
• Collaborate with internal and external teams to execute projects on time and on budget
• Coordinate with Traffic Manager to request schedules/jobs

Strategic Planning Support

• Create charts, maps and lists for annual strategic plans
• Support leadership team with new business development research, information compilation and proofreading

Team Nurturing

• Approach work with a positive attitude, advocating for teammates and clients alike

Requirements:

• Bachelor’s Degree (preferably in Marketing and Communications, Advertising or related field)
• 1-2 years advertising agency experience, or relevant onsite marketing experience preferred but not required
• Computer skills necessary, especially with Microsoft Office suite of programs
• Knowledge of marketing and advertising methods and tactics
• Excellent communication skills – written and verbal
• Efficient multi-tasking, management of priorities, high attention to detail
• Well organized, problem-solver and can-do, positive attitude and team player mentality
• Sense of ownership and pride in your performance and its impact on agency and client success
• Ability to work in Phoenix office (hybrid work-week model)

This position reports directly to Account Executive.